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ShowAnalyzer 1.0.31.680 Not Found By DTB FileWatcher

Last post 06-16-2009 11:53 AM by babgvant. 7 replies.
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  • 05-20-2009 9:20 AM

    ShowAnalyzer 1.0.31.680 Not Found By DTB FileWatcher

    Running, Win7 7100 x64, DTB 1.2.1.7 R4, DTB Win7 AddIn 1.0.0.1, SA 1.0.31.680.  FW logs reveal ShowAnalyzer not found and attempt to run comskip on .wtv's unsuccessfully.  

  • 05-20-2009 6:25 PM In reply to

    • babgvant
    • Top 10 Contributor
    • Joined on 10-02-2006
    • Chicago, IL

    Re: ShowAnalyzer 1.0.31.680 Not Found By DTB FileWatcher

    try reinstalling sav1, dtb uses com to find it, so if it's reg'd properly it should find it and work properly.
  • 05-20-2009 7:24 PM In reply to

    Re: ShowAnalyzer 1.0.31.680 Not Found By DTB FileWatcher

     I tried that at least 10x with no good result. By the way, the GUI finds it ok.

  • 05-20-2009 8:08 PM In reply to

    • babgvant
    • Top 10 Contributor
    • Joined on 10-02-2006
    • Chicago, IL

    Re: ShowAnalyzer 1.0.31.680 Not Found By DTB FileWatcher

    it looks like others w/ x64 have been able to make it go, so I'm not sure what to look at.  I'll try installing it on a x64 VM and look for a repro.
  • 05-21-2009 7:04 AM In reply to

    Re: ShowAnalyzer 1.0.31.680 Not Found By DTB FileWatcher

    I've tried reinstalling just SAV1 and then all three pieces multiple times.  Let me know if there's any other info about my config that might be of interest to troubleshoot this.  

  • 06-09-2009 10:41 AM In reply to

    • babgvant
    • Top 10 Contributor
    • Joined on 10-02-2006
    • Chicago, IL

    Re: ShowAnalyzer 1.0.31.680 Not Found By DTB FileWatcher

    I think its a COM permission issue, Jere's working on it.
  • 06-09-2009 11:15 PM In reply to

    Re: ShowAnalyzer 1.0.31.680 Not Found By DTB FileWatcher

    This definately seems to be a permissions issue where SYSTEM cannot see the com object.  Since i haven't yet found a way to manually edit COM permissions in Win7 I simply set the FileWatcher service to start as Administrator and this got it working okay.  You could probably also add SYSTEM to the local admins group as a work around.

     For now anyway this is working nicely.  I think the real fix lies with Jere.

  • 06-16-2009 11:53 AM In reply to

    • babgvant
    • Top 10 Contributor
    • Joined on 10-02-2006
    • Chicago, IL

    Re: ShowAnalyzer 1.0.31.680 Not Found By DTB FileWatcher

    It has to be some sort of activation problem (what I told Jere wasn't the real problem), but I wasn't able to repro on x86 or x64 so it's going to be hard to run down.

    For now running as a defined user is a good workaround.

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